IndigNation
            WHAT'S GOT YOU HOT?

 

February 12, 2006

Voicemail hell replacing customer service

Rant filed under Customer Service by Rantonymous

I rant because I am.   Register to rant like Rantonymous now!
You know what's got me wrapped around the axle right now? Companies replacing actual people, living breathing talking and (sometimes) sentient people, with computerized voicemail systems. We've all had to face them - press 1 for English, 2 for Spanish and 3 for Tibetan Moon-phase chant. So it makes their lives easier, and improves their bottom line because they don't have to hire phone monkeys? Is that what they say? You know what - hire a phone monkey. I'll pay a bit more to have customer service that's actually "servicing" a "customer" - me. Now I don't want to get off (more...)

February 5, 2006

The Toilet that Needed a Colonoscopy

Rant filed under Customer Service by She Devil

Anne P. Mitchell is the Chief Ranter at IndigNation.org, and is the driving force behind such diverse sites as DadsRights.org and The Internet Patrol. She also barely maintains a personal blog at MangeMerde.com.   Register to rant like She Devil now!
Being homeowners, from time to time we suffer the slings and arrows of home ownership, namely something breaks and needs to be fixed..NOW! Such was the case with our main sewer line, which, as confirmed by two independent authorities, really needed to be replaced if we wanted the brown, foul-smelling slurry to stop backing up into our shower and bathtub, and onto our floors. The work completed, and water turned back on, we joyfully put our new plumbing to the test. And the master toilet promptly backed up, venting its spleen and bile, as it were, all over the bathroom (more...)

January 19, 2006

Stop Putting Stickers On Fruit

Rant filed under Customer Service by Waffle

Kevin hates bad product packaging and writing bios about himself.   Register to rant like Waffle now!
When you buy a thing, I don’t care what it is, you expect it to work -- to do its job, whatever that job happens to be. Grocery stores have taken to affixing stickers to produce: little stickers with a code number so the minimum-wage checkout guy can tell a Gala apple from a Jonagold. When you get said fruit home, you’ve got to peel that sticker off, often removing some of the fruit’s fragile peel in the process. So you end up with an apple, a tomato, a plum, or a pear with a big ol’ pock-mark where beautiful (more...)
Register to Rant!    If you like our IndigNation, you'll love our Irony

 

© 2005, IndigNation.org™